Online Reviews For Cleaners

"Don't believe every online review" 

 BEWARE: Bogus online reviews are more plentiful and seductive than ever. The phony review industry has become so pervasive that it has set off an arms race of sorts between "opinion spammers" and sites like Yelp, TripAdvisor, Google+ Local and Citysearch that depend on honest posts from real people for their bread and butter. "If you look at the trend over time, Yelp went from having 6 percent of its reviews filtered (questioned) to having 20 percent identified as fake reviews," says Michael Luca, an assistant professor at the Harvard Business School who co-authored a September 2013 study of phony restaurant reviews on Yelp. "And their own internal estimate is even higher." Barely a blip on our collective screens a decade ago, online reviews have grown exponentially in presence and importance with the advent of mobile social media. And where the masses meet, manipulators have followed, spawning worldwide review mills that churn out balderdash on demand for companies desperate to get an edge on their competition. FAST FINISH has real customer reviews based on great service not {shills) that are paid or encouraged to write up a phony review.
How to spot phony reviews
1/3 of our customers come from Angie's List and they follow up with the client after service is completed and then the company is graded.

2013 Angie's List Super Service Award Winner

Fast Finish Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Fast Finish has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“Only about 5 percent of the companies Fast Finish competes with in Salem, Oregon are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie's List complaint resolution service.